FAQ

Common questions about StoreSuite - pricing, requirements, AI, and access.

Is StoreSuite really free?

Yes. StoreSuite is free and open source on WordPress.org. Capabilities that other dashboards lock behind a Pro plan - AI generation, variable products, the full analytics suite, CSV import and export, dark mode - are included with no feature gates, trial limits, or upsells.

Do I need WooCommerce?

Yes. StoreSuite requires WooCommerce to be installed and activated. It is fully compatible with WooCommerce High-Performance Order Storage (HPOS).

How does the AI work and what does it cost me?

StoreSuite is built on the WordPress core AI Client and Connectors API - you bring your own provider and keys. Generation runs on the provider you configure in WordPress, so you stay in control of models and spend. AI features require WordPress 7.0+ and hide themselves when no capable provider is connected.

Who can access the dashboard?

Any user with the manage_woocommerce capability - typically Administrators and Shop Managers - by visiting the page that contains the [storesuite_dashboard] shortcode. Everyone else is redirected away.

Can I stop shop managers from reaching wp-admin?

Yes. Turn on Restrict Admin Area Access in Settings → General.

Does StoreSuite have a dark mode?

Yes. A sun/moon button in the dashboard header flips the whole dashboard, the choice is saved per user, and your operating system’s setting is honoured on the first visit. Pick which of the four dark palettes your store uses under WooCommerce → StoreSuite → Appearance. See Dark mode.

Can I import products from a CSV?

Yes. Products → Import opens a four-step wizard that uploads a CSV, maps its columns, and creates products in bulk - or updates existing ones matched by ID or SKU. See Product CSV Import.

Does StoreSuite collect any data about my site?

Only if you say so. StoreSuite ships opt-in telemetry via the Appsero SDK: it reports environment details - WordPress, PHP and server versions, plugin and user counts, your site name and admin email - and only once you allow it from the admin notice. Decline and the plugin works exactly the same. Your products, orders, customers, and API keys are never included. The privacy policy lists every field.

Does it work on mobile?

Yes. The dashboard and the analytics reports are responsive, with an off-canvas sidebar, stacked cards, and touch-friendly controls.

What are the requirements?

WordPress 6.9+ and PHP 8.1+, with WooCommerce active. AI generation additionally requires WordPress 7.0+. Tested up to WordPress 7.1.

My dashboard URLs return 404s. What do I do?

Go to Settings → Permalinks and click Save Changes to refresh the routes. StoreSuite also flushes rewrite rules automatically on activation and update.